We have added this page with all of the membership cancellation policy so that we can ensure everyone is happy.
When cancelling the membership all treatments from roll over are cancelled and/or void when cancelling membership without refund and/or exchange.
1. $30 Initiation Fee will be required to begin membership.
2. Membership will be $59 a month. (If you signed up prior to this pricing this $59 membership fee doesn't apply unless otherwise stated by Fejjab Spa).
3. Monthly payments will need to be set up as automatic recurring payments to be charged the 1st of every month. Secured on file Debit Card or Credit Card is required.
4. Additional services will be available for an additional membership fee ($59) .
This excludes add-on services ex. Aromatherapy, Microdermabrasion etc.)
5. Retail products will be at a 10% off discount of in store based on regular prices. Discounts on products will only be applied when mentioned at the front desk upon check out.
1. One of the following treatments is included per month at no additional cost:
Massages – Swedish Massage.
Facials – Express Facial, Classic European Facial, (Basic) Acne-Fighting Facial, Volcanic Facial, Oxygen Facial, Teen Facial or Man Facial.
2. Unused treatments will “roll over” to the next month (treatments will not be lost and be available the following month for use) as long as the membership continues active (active meaning customer has not asked to cancel, freeze or has willingly or unwillingly interrupted payment of membership.)
C. Upgrading Included Treatment
1. As a member, you are able to upgrade your included treatment for a non-included treatment, but will need to pay the upgrade fee included in the Fejjab Spa Pricing sheet.
1. Cancellations MUST be done via email on file. Cancellation cannot be done verbally. This is to maintain the integrity of the agreement, and in no way, shape or form was established to bring difficulty to cancelling agreements.
2. Cancellation does not warrant customer any refunds on past charges. It will only stop future payments from being charged. If you cancel on the 1st of the month but membership was already charged there will be no refund.
3. When membership is cancelled, any treatments, accumulated roll over treatments, or membership benefits will be determined void/cancelled the date cancellation is requested. All roll over treatments are void/cancelled and are no longer valid once Fejjab Spa Membership is cancelled. Please make sure to use any roll over treatments prior to cancelling your Fejjab Spa Membership to avoid loosing those accumulated treatment(s). (There is no refund or exchanges)
4. Fejjab Spa is able to terminate any membership at any time for any reason and/or refuse service to anyone.